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Frequently Asked Questions

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  • What is a license key?
    A license key is an activation key that you will receive when you purchase a plan. This key will be used to unlock the product and disable all trial or evaluation related expiry notification.
  • What is a premium license period?
    This is a period of 1 year starting from the day you activate your license key.
  • Can I resell or lease my license?
    Yes you can. The recepient will have to use the email address used to purchase the license key to activate a premium period. All activation related information will be sent to that email address
  • What is the duration of my license?
    The duration is exactly 1 year from the day you activate your license key.
  • Do I need to pay for updates and upgrades?
    No, you do not need to pay. Your license period includes free updates and upgrades.
  • What will happen when the trial version ends?
    Unfortunately you will not be able too edit your projects. To continue, you will need to purchase a premium license key.
  • What will happen when my premium license ends?
    Unfortunately you will not be able too edit your projects. To continue, you will need to purchase a premium license key. This will not affect your products already deployed or in the market.
  • Do I need additional licenses for distribution and deployment?
    NO! Your premium period offers you free and unlimited distribution and deployment.
  • What is the duration of the free trial?
    We offer a 15 days free trial or evaluation period.
  • Do I need a credit card to enable the free trial?
    NO.
  • Can I sell software made with a free trial license?
    NO. You will need to purchase a premium license to sell your software and apps.
  • Where can I find legal information about licensing?
  • Do you have license for students, classroom and education only?
  • What if I want to know more about licensing?
  • What is activation?
    Activation is the process od registering your premium license key with our servers, after a successful purchase.
  • When can I activate?
    You can activate your premium license key whenever you are ready for serious development.
  • How do I activate?
    Drag and drop a Siticone component onto a Form. You will see activation instructions if you haven't yet activated.
  • Do I need internet connection to activate?
    Yes.
  • What information do I need to activate?
    You will need to provide your activation key and your email address
  • How many times can I activate?
    You can activate upto unlimited times.
  • Can I deactivate my license?
    Yes. You will need to create an account on this site to manage your premium license key.
  • How many devices can I activate?
    You can see that information on our pricing plans page.
  • Can someone activate on my behalf?
    Yes. You will provide them with a premium activation key and your email address
  • What if I have other activation related questions?
  • What is evaluation period?
    Evaluation period is a specified duration (of 15 days) in which you can try the product without needing to pay for a premium license.
  • How long is the evaluation period?
    15 days
  • How can I start my evaluation period?
    Drag and drop a Siticone component onto a Form. You will see a button asking that allows you to activate trial period.
  • What is needed to start my evaluation?
    You just need internet connection to automatically register for a premium license.
  • Do I need a credit card for evaluation?
    No
  • Do I pay for evaluation?
    No, evaluation is free of charge
  • Do I get premium product access during evaluation?
    Yes
  • How many times can I evaluate?
    You can evaluate only once per device
  • How many devices can I use to evaluate the product?
    You can evaluate our products on an unlimited number of devices
  • What will happen after the evaluation period?
    You will nolonger be able to edit your projects. To continue, you will need to purchase and activate a premium license key.
  • Can I create apps during evaluation?
    Yes you can.
  • Can I sell apps made during evaluation?
    No you cannot.
  • Do I need to enter my personal details to evaluate?
    No you do not need to enter any details to activate evaluation
  • Can I postpone my evaluation?
    Yes you can.
  • Can I extend my evaluation period?
    No you cannot.
  • What if I have more questions about evaluation?
  • What is pricing?
    Pricing is the total amount you will pay for a specific product plan and type
  • How many times do I have to purchase a premium license?
    You will purchase only once for a specific product type. If you need the advantages of another product type, you will need to purchase its license, only once. Premium licenses last for 1 year
  • When should I purchase a premium license?
    When you are ready for serious development
  • Why did you price your products?
    We have priced our products this way to ensure that you get the best products at a resonable cost. Our prices do not define our quality, but rather a response to make it affordable for thousands of developers and companies like you.
  • How affordable is your pricing?
    We have the best pricing model in the market
  • How do you spend your revenue?
    Much of the revenue is re-injected into product research and development. The remainder is split and re-invested into customer support and user engagement.
  • Do you offer discounts?
    Yes we do. We will display our discount coupons on the website when they become available.
  • What if I have more questions about pricing?
  • What is support?
    Support is the precess by which we help you get the most out of our products
  • Do you give free support?
    Yes, we give free support to users with a valid premium license subscription
  • Am I eligible for FREE support?
    If you are a paying user or have a valid premium license subscription, yes wi will provide free, fast and unlimited support
  • Do I have to pay for support?
    No
  • Do you need my credit card details for support?
    no
  • Who receives free support?
    We give priority support to our paying users or users with a valid premium license subscription
  • How can I get your support?
  • What times are you free for support?
    Monday - Friday from 09:00AM - 16:00PM (+2 GMT)
  • What is the priority when it comes to support?
    We give first priority to support incidents
  • What will you provide during support?
    We will provide full information and resources to help you overcome your issue successfully and in the shortest time possible
  • What information should I provide to speed up support?
    The type of issue you are having, the component in question, what you want to achieve, target framework and your Visual Studio IDE Verion
  • What if I have support related questions?
  • What are updates and upgrades?
    Updates are minor improvements of the products while upgrades are major improvements.
  • How often do you offer updates and upgrades?
    We regulary offer updates and upgrades, so keep checking your product version and news on this site. They best way is to subscribe as we will send notifications to all subscribers and what changed.
  • Do I have to pay for updates and upgrades?
    No, you will receive free updates and upgrades during your valid premium license subscription.
  • How can I receive timely updates and upgrades?
    Subscribe on this site to receive timely news and how to get the updates and upgrades.
  • How can I know the new features in an update or upgrade?
    We will create a YouTube video demonstrating all our updates and upgrades.
  • Where can I find the changelog?
    You can find the changelog here
  • How can I make use of new features in an update or upgrade?
    We will create a YouTube video demonstrating how to use the new features.
  • What if I want a certain feature to be included?
  • What if there is a bug in an update or upgrade?
  • What if I have more questions about updates and upgrades?
  • What is royalty?
    Royalty is money paid to a an author or composer for each copy of his product you use, commercially or free.
  • Do you have royalty free option?
    All our products are royalty free which means you do not need to pay us anytihng other than the premium license subscription.
  • Do I need to credit you for using the product?
    No
  • Do I have to pay to avoid crediting your product?
    You will need to buy a premium license key to avoid crediting us.
  • How long will royalty-free work for me?
    It will work for as long as your premium subscription period is valid. Generally it is one year
  • Will I ever be required to credit you?
    No
  • Do I have any future cost related to royalties?
    No. Our products will always be royalty free.
  • What if I want to credit you?
    You are free to do so but not required
  • What if I want to promote your product?
    You can contact us here and we will provide you with a free premium license key for the period of 1 year
  • What if I want to review your product?
    You can contact us here and we will provide you with a free premium license key for the period of 1 year
  • What if I have more questions about royalties?
  • What is a bug?
    A bug is an error, flaw or fault that causes a product to behave in an unintended or unpredicted way
  • How can I identify a bug?
    If a feature or component if not behaving according to what it has been designed for, most likely there is a bug in there
  • Can a bug harm my computer?
    No. Bugs in our products will not harm your computer.
  • Can a bug be removed?
    Yes, when we identify a bug, we will work hard to remove and correct the error.
  • Can a bug be avoided?
    We always test our products intensively, hence we try to identify and remove bugs before release. Even though we may be diligent,conscientious and effective, we are still human and bugs may pop-in here and there
  • What if I identify a bug?
  • What if I want to participate in bug bounty?
    We are in the process of creating a way for users to participate in bug bounty
  • What is an exclusive preview?
    This is a preview of our newest version before it becomes available to the general public
  • Who is eligible for an exclusive preview?
    Any programmer is eligible
  • Do I pay for exclusive previews?
    No
  • What if I want to enrol for an exclusive preview?
    We are developing a platform for exclusive users who are willing to test our newest products. We will notify you as soon as this platform becomes availbale
  • What if I have questions about bugs, bug bounty and previews?
  • What is a YouTuber?
    A YouTuber is a YouTube content creator who produces videos for the YouTube.
  • Which YouTubers are you referring to?
    In this article, we will be referring to content creators who specialize in software programming based videos
  • Can I get a free premium if I am a YouTuber?
    Yes
  • What do you look at for in a YouTuber to receive premium license?
    You should have more that 10k subscribers and more than 10K views per video created
  • How can I contact you?
  • What is the duration of a YouTuber premium license?
    The YouTube premium license lasts for 1 year
  • Can I sell my products made with a YouTuber premium license?
    Yes
  • Does the YouTuber premium license unlock all premium features?
    Yes
  • What if I have more YouTuber related questions?